Job Description
Prestigious Client based in Lutterworth are seeking a Transport Supervisor to start immediately on a temporary contract which may lead to a permanent role for the right person.•
The role is varied and ideally would cover the areas specified below:
Ensuring H&S and legal compliance around the role.
• Allocate vehicles and drivers to routes in accordance with transport plan
• Plan, organise and manage the work for all transport staff and its customers
• Control driver resource including holiday allocation, absence cover and cost effective use of agency labour
• Understands and meets the company’s Operating Licence obligations ensuring that appropriate controls and procedures are rigorously enforced
• Ensures Health and Safety, Environmental and Operator's Licence compliance, whilst delivering best in class customer service, measured against business KPIs for Safety, Service and Profitability.
• Ensures that all aspects of Health & Safety are adhered to, including H&S induction and training, operating procedures, near miss reporting and emergency procedures.
• Monitor daily driver hours including working time directive
• Responsibility for personnel, monitoring their progress and being their first point of contact should a problem arise
• Utilise the Transport Manage System to oversee and manage all aspects of compliance for the transport operation.
• Development of customer relationships, managing questions and complaints calmly and decisively
• Conducting investigations and accident investigations in co-operation with government agencies to determine causes of transportation accidents and to improve safety procedures and report findings to Transport Manager
• Completing any investigations, meetings or hearings as a result of an employee relations issue
• Ensure effective communication is maintained at all times including daily brief and debrief of drivers
• Completion of DBS checks and worker risk assessments, where applicable
• Compilation of KPI reports and maintaining records
• Responsibility for organising and overseeing all health and safety checks, hygiene and routine vehicle checks and adhering to both company and statutory requirements
• Leading, empowering and developing a team of drivers and transport assistants, who may be working remotely, either alone or in small teams, in order to deliver a high-quality service to customers.
• Any other duties as and when required by senior management
• Downloading vehicles and locking them in and out.
• Ability to work on own without being micromanaged – minimal supervision when required
This is a Monday to Friday role covering the hours of 6am to 7pm on a rota basis
Normally 40 hours per week