Sales Support Administrator in Farnborough - CV-Library

FTH Hire Group is one of the largest and fastest growing independent plant and tool hire companies in the UK, with nineteen depots across the South of England, Wales and Scotland. As a result of our ambitious growth plans, we are looking to add additional high calibre people to our growing business.

We are seeking an experienced Sales Support Administrator to join our team in Head office. In this role, you will play a critical part in providing valuable support to our sales team across new account administration, new customer on-boarding and rate administration.

Main responsibilities of a Sales Support Administrator include:

* Oversee and support the administration and sign-off of new customer accounts, including information accuracy of documentation, performing credit checks and any required verbal or written communication

* Oversee and administer customer pricing agreements in partnership with internal sales team

* Generate existing reporting and assist in the development of company sales reporting

* Support the Sales Director across ad hoc sales support activity to support the sales function

* Maintain and update account and customer records within company internal systems

* Support the management of the company CRM system, to include providing insight across areas of potential information improvement and internal CRM engagement

* Provide general support within the Sales and Accounts team as required

What you will need to bring to the role:

* Demonstratable strong administration and customer management skills

* Experience within use of CRM software, including reporting and data manipulation, MS Office (MS Excel in particular) and any other relevant software package which has supported commercial data management

* Experience within commercially focused and service driven role

* Strong written and verbal communication skills

* A team player, professional and capable of supporting strong, long-term client relationships

* Ability to manage deadlines through prioritisation

* Quick learner with good attention to detail, accuracy and presentation – challenge data if it doesn’t look right.

Benefits

* Sales bonus scheme

* Loyalty bonus scheme

* Pension - auto enrolment

* 28 days holiday (inclusive of bank holidays)

* Perk Box

* Birthday Gift

Hours: Monday to Friday 8am – 5pm