Receptionist in Basingstoke - CV-Library

Job Opportunity - Receptionist (30 hours per week)

Location: RG21 4FA
Start Date: ASAP
Contract Duration: 3+ months
Working Hours: Mon - Fri, 12:00 - 18:00, 30 hours per week
Pay Rate: £12.60 per hour

Key Responsibilities:

Welcome all customers and visitors with a friendly and professional attitude, ensuring prompt and courteous service.
Provide advice and information to visitors as needed.
Follow visitor procedures, including signing-in and issuing badges, in compliance with Fire Regulations.
Handle potentially sensitive situations calmly to maintain security and professionalism.
Answer telephone calls promptly, addressing enquiries or connecting calls to the relevant staff members while ensuring all calls are announced.
Process incoming and outgoing mail, including liaising with couriers for package handling.Qualifications and Experience:

Proven customer service experience.
Computer literate with a good working knowledge of office applications.
Excellent verbal and written communication skills.
Strong problem-solving and decision-making abilities.
Skilled at listening, questioning, and conflict resolution.
Ability to prioritise tasks, plan effectively, and work with attention to detail.
Confident telephone manner and ability to use own initiative.
A commitment to delivering outstanding customer service.Disclaimer: By applying for this role, you give consent for your information to be forwarded to our Client(s) and information of which may be retained within our databases therefore also agreeing to be represented by i-jobs with respect of the vacancy you're applying