Job Description
This is an exciting opportunity for a highly organised individual to lead, inspire, and drive performance in a fast-paced, demanding environment, delivering exceptional service to our customers.
Key Responsibilities
– Ensure daily operational and re-work requirements consistently meet customer expectations.
– Promote and enforce Health & Safety compliance within the operation.
– Manage team training plans, performance, and progression.
– Collaborate with HR on disciplinary and review meetings.
– Enforce site systems and procedures to ensure compliance.
– Monitor and plan logistics and warehouse operations.
– Maintain exceptional levels of customer service.
– Support stock integrity management alongside the Site Manager.
– Uphold high housekeeping standards.
– Foster a culture of quality, innovation, and continuous improvement.
– Oversee and enforce site security policies.
Health & Safety Responsibilities
– Train employees on safe practices and maintain training records.
– Investigate accidents and near-miss incidents, taking corrective actions.
– Conduct workplace safety tours and assessments.
– Ensure equipment safety and compliance.
– Lead weekly Health & Safety/HACCP meetings.
– Enforce PPE and cleanliness policies.
Skills, Experience & Qualifications (Essential):
– Proven experience in a similar role leading a team in warehousing or logistics.
– Strong track record in managing high-volume, service-driven warehouse operations.
– Excellent communication skills, capable of engaging at all levels internally and externally.
– Proficiency in PC applications, including spreadsheets and presentations.
– Knowledge of logistics and warehouse operations, including BRC requirements.
– IOSH Managing Safety qualification.
– Enthusiasm, drive, and leadership qualities