ER Specialist (Temp) in Fleet - CV-Library

At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets.
We are in a period of accelerated growth, following a year of key strategic acquisitions and significant investment across all parts of the business from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career!
The Role
Reporting into the HR Operations Manager and forming part of the wider People Team, the ER Specialist will provide guidance and support to managers throughout the business on a range of ER matters across the employee lifecycle, with an empathetic yet commercial approach to resolution.
Responsibilities:
* Reactive case management. Maintaining a case log on a variety of employee relations issues including disciplinary and grievance matters, absence management, performance, conduct and capability matters, ensuring advice complies with legislation and Company policy, supporting Line Managers with advice and guidance throughout
* Ensure line managers understand how to conduct meetings, including advice on meeting preparation, format and recording. Assist with creating meeting frameworks, scripts and all associated documentation
* Managing own ER paperwork, including minutes, actions, letters, meetings invites and ensuring documentation and personnel files are updated electronically at all times
* Manage the flexible working, maternity, paternity, adoption and shared parental leave cases ensuring consistency across policy and process. Ensure all relevant documentation is collated and forwarded for payroll and legislative purposes
* Key to supporting the operational side of the People Team, this role will also require policy, procedure, training and guidance at a practical level
Requirements
Experience:
* Professional experience as a strategic ER Advisor/Specialist, ideally in a retail or technical industry environment
* Good employee relations experience with examples of support across disciplinary, absence management, performance management and change management
* Ability to advise on employment law and to help employees interpret HR policies and ensure adherence to company values and objectives
* Experience of working in an environment where the Employee and the Manager are the Customer of HR and support is collaborative and hands on, with the ability to apply pragmatic thinking to problem solving, maintaining service excellence and relationship management throughout
* Being used to self-managing and maintaining own ER paperwork, including minutes, actions, letters, meeting invites and ensuring documentation and personnel files are always updated electronically
* Experience using various HRIS technology to inform, update and maintain employee records (we use HiBob)
* Good levels of commercial awareness, drive and resilience and a passion for delivering people excellence
* Communicating confidently with stakeholders at all levels
* Communicating and demonstrating new legislation
Competencies:
* High energy, passion and resilience to deliver and thrive in a fast-paced, dynamic and ever-evolving environment
* Thorough attention to detail and record keeping with a right first-time mentality
* Ability to work independently with high levels of self-motivation and problem-solving skills, organising, prioritising and managing own workload
* High level written and numerical communication skills, with accuracy and attention to detail is a must have
* Full comprehension of spelling, grammar and structure
* Active listening skills
* Honesty and integrity
* We are a friendly bunch, so a positive outlook, thick skin and a good sense of humour will take you far in this role
Benefits
We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements.
Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application