Job Description
Credit Controller
Salary DOE
Monday – Friday, 37.5 hours per week (Part time hours would be considered)
Permanent
Bury St Edmunds
On behalf of our client based in Bury St Edmunds, we are searching for a Credit Controller to join a company who strive to deliver only the highest quality services. The successful candidate will have previous experience within administration and credit control, and will also have a can-do, confident attitude.
Main Duties and Responsibilities:
Answering the telephone and dealing with enquires appropriately
Maintaining their own ledger and being responsible for the customer accounts within this
Credit checking accounts and releasing orders for customers on referral
Investigating and recording queries and disputes from customers and/or internal departments
Maintaining all relevant paperwork and accurate filing of all correspondence
Look to exceed all customer expectations and ensure that an excellent service is provided
Communicating any issues that arise
Chasing customers by telephone, email and letter
Managing the credit control inbox and directing emails to the correct departments/individuals
Key Skills:
Experience in general administration office duties
Experience in credit control
Confident telephone manner
Organised and reliable
Good working knowledge of PC’s and software.
Numerate and literate, excellent all round communication skills
If you are interested in this position, please apply with a current CV or contact the Bury St Edmunds office for more information