Head Of Facilities & Maintenance - Property Management Services in Bristol - CV-Library

Head of Facilities and Maintenance - Property Management Services

"An Opportunity to Lead Operational & Service Excellence."

c£65000 (DOE) + Performance Related Bonus + Benefits

Are you an accomplished facilities and maintenance management leader hungry for a new challenge? Our client, a rapidly expanding property management firm, is seeking an exceptional Head of Facilities & Maintenance to drive their growing operations to new heights. This is your opportunity to spearhead transformative change and leave an indelible mark on a dynamic organisation.

The Journey Ahead

Imagine joining a company on an upward trajectory, where your expertise will be pivotal in shaping their success story. As the Head of Facilities & Maintenance, you'll embark on a journey that blends operational finesse with strategic vision, leading a team of seasoned professionals and overseeing a diverse property portfolio, including private leased residential, social housing and commercial developments.

Your Mission

From day one, you'll be entrusted with a clear mission: optimise processes, cultivate a high-performance culture, and deliver unparalleled client satisfaction. Your responsibilities will span:

· Providing strategic leadership to a multidisciplinary team of over 20 skilled tradespeople, supervisors, and project managers. This will include experts qualified in mechanical, electrical, Fire & Security, Building Fabric and Grounds Maintenance.

· Streamlining resource planning, scheduling, and inventory management for efficient service delivery.

· Identifying and implementing process improvements to enhance productivity and cost-efficiency.

· Maintaining exceptional service quality through rigorous quality control and compliance audits.

· Fostering strong client relationships, proactively addressing concerns, and ensuring utmost satisfaction.

· Managing divisional budgets, monitoring costs, providing financial reports, and forecasting future needs.

· Overseeing large-scale maintenance projects from initiation to completion, adhering to timelines and specifications.

· Implementing and enforcing robust health and safety protocols, conducting risk assessments, and delivering training.

· Developing talent, creating career paths, managing recruitment, and building a robust succession plan.

· Reporting on key metrics, service delivery, budgets, and areas for continuous improvement.

The Ideal Candidate

To thrive in this role, you'll need to be an exceptional leader with a proven track record in facilities management or a related field. Your expertise should encompass:

· Extensive experience in residential, social housing and commercial property maintenance, facilities management, or other related hard FM and soft FM services.

· This experience may have been gained working within a large facilities management provider or a specialist property management services business or social housing provider.

· Proven leadership abilities with a talent for inspiring, mentoring, and managing diverse teams.

· Operational and strategic thinking skills to drive efficiency while aligning with organisational growth goals.

· Financial acumen with experience managing budgets, forecasting, and reporting.

· Expertise in overseeing complex projects, coordinating resources, and meeting deadlines.

· In-depth knowledge of health, safety, and regulatory compliance requirements within the residential, social housing and commercial property sectors.

· Exceptional client relationship management and communication abilities.

· Strong problem-solving, decision-making, and adaptability skills to thrive in a fast-paced environment.

· Passion for professional development and nurturing future leaders.

· Evidence of ongoing professional development and membership eg Institute of Facilities Management.

The Opportunity Awaits

If you're a seasoned facilities management professional seeking a challenging and rewarding opportunity, this is your chance to shine.

Apply now and take the next step in your career journey. Email your CV, quoting reference LX (phone number removed) or call us on (phone number removed)