Job Description
Sany Heavy Industry Co. Ltd is China’s largest and top construction equipment manufacturer in the world. The Company has 25 manufacturing bases across the globe with 18 overseas regional headquarters, working with 8,000 suppliers and 400 dealers.
Sany Heavy Industry Co. Ltd is the core business of Sany Group, which employs over 40,000 staff, and it is also one of the biggest private enterprises in China, and diversified business across construction &mining equipment manufacturing, renewable energy, bank and insurance, real estate development, IIoT etc. The Group spends 5-7% of annual revenue on Research& Development, and has set up R&D and manufacturing facilities in the US, Brazil, Germany and India.
Due to fast growing business in UK, currently we look for a heavy machine service coordinator to join our young and friendly team, following are details,
Key responsibilities and duties for this position:
– Arrange and book machine service appointments via telephone and email
– Create customer invoices and provide customer updates on works completed
– Control of depot parts stock including allocation to service jobs and customer sales
– Allocate work schedules to the service team
– Work alongside the sales dept on the preparation of new machines
– Submit warranty claims following completion of works
What we expect from you:
– Ability to provide tailored customer service to a varied customer base, providing regular communication updates
– Strong team player who is willing to support their colleagues with additional tasks when required
– Ability to work to own initiative in a fast-paced depot environment whilst maintaining a high attention to detail
Job Type: Full-time on site
Benefits:
Company pension
Free parking
Referral programme
Equal opportunity to every employee
Fast growing career path
We offer equal opportunity workplace and commit to fairness and equality for all applicants and employees. Please feel free to contact us if you have further question before applying