Customer Service Administrator in Crawley - CV-Library

Job Title: Customer Service Administrator

Hours: Monday - Friday, 40 hours (Saturday shifts - 9am until 12pm twice a month)

Salary: £24k - £26k dependant on experience - opportunity to progress

*MUST BE A DRIVER AND HAVE ACCESS TO A VEHICLE*

Are you a driven and organised individual with excellent customer service skills? Our client, a leading organisation in their industry, is seeking a Customer Service Administrator to join their dynamic team.

As a Customer Service Administrator, you will contribute to their success by ensuring smooth processes, building strong relationships, and delivering exceptional service to customers. This is an exciting opportunity to be part of a growing organisation that values teamwork, innovation, and customer satisfaction.

Responsibilities:

Source, purchase, and manage requirements of the business, ensuring timely delivery and exceptional quality.
Prepare and submit accurate and competitive quotations to potential customers.
Respond to customer inquiries promptly and provide exceptional customer service throughout the sales process.
Develop strong relationships with suppliers, customers, and internal stakeholders, fostering collaboration and ensuring the best value for our clients.
Negotiate with suppliers to secure the best possible terms, ensuring cost-effective solutions for our customers.
Maintain accurate and regular status reports on activities, providing updates to the sales team and management.
Troubleshoot any customer issues that arise and collaborate with the team to find appropriate solutions.Requirements:

Proven experience in Customer Service or administrative role keen to learn and grow with a Company.
Strong organisational skills with the ability to manage multiple tasks and prioritise effectively.
Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
Proficiency in MS Office Suite and CRM software.
A valid driver's licence and ability to travel when necessary.Please note that only shortlisted candidates will be contacted. We thank you for your interest in this position.

If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website