Field Collections Officer. Scotland in Edinburgh - CV-Library

Field Collections Officer.
Remote based. Covering Scotland
£29,000 basic + Car Allowance + Bonus + Exceptional benefits package.

A global Energy company that will offer exceptional training and career opportunities.

Are you an experienced negotiator? Someone with excellent listening skills and natural empathy.

As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships. You'll be responsible for:

Face-to-face client engagement: Visiting client premises to discuss and resolve outstanding debts.
Debt recovery: Making collection calls, negotiating payment plans, and executing warrants when necessary.
Data gathering: Collecting essential customer data, including meter reads and vulnerability assessments.
Relationship building: Developing strong relationships with clients and colleagues.To be successful in this role, you will need:

At least 2 years of experience in a similar field-based role.
Must have worked in payment collections
Strong negotiation and problem-solving skills.
Excellent communication and interpersonal skills.To apply, please email a copy of your CV to Darren Dewrance of Aaron Wallis at .

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This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. (phone number removed). View our and