Job Description
A client of ours in Colchester is looking for a Temporary Receptionist to join them ASAP for 3 months. Paying £11.44 per hour working Monday - Friday 8:30 - 16:30pm.
Core responsibilities for this Receptionist role will include but are not limited to:
Welcome patients and record their arrival.
Data entry of confidential data from documents within time limits.
Make, amend and cancel appointments - This may be face to face contact, by telephone or by post.
Raise any booking issues with in sufficient time allowed for appointment/procedure.
Send out new and recall appointments by telephone, email and SMS message to confirm appointments.
Check, update and maintain accurate patient contact details.
Respond to telephone enquires with tact and empathy when needed.
Monitor the appointment book. Ensure maximum activity is achieved following defined session types and times provided and maintain a cancellation list for short notice bookings.
Administering patient charges and receiving various type of payments - cash, cheques, credit/debit cards and forwarding payments to the portal. Reception Skills and Experience:
Previous Receptionist experience.
Strong IT skills including knowledge of Microsoft Office 365.
Excellent written and verbal communication skills.
Presentable and polite.
Available immediately for at least 3 months.If you are interested in the Receptionist position, please apply with your CV and Laura will be in touch #officejobs