Job Description
Scottish Dental Care have an exciting opportunity for an experienced Dental Receptionist to join our team within our Gorbals Dental Clinic on a full-time basis. Our ideal candidate will have a strong understanding of what it takes to build professional long-term relationships with patients and an ability to consistently deliver excellence.
We pride ourselves on delivering the best possible care to our patients and ensure that each patient has a positive experience at each visit. Our Receptionists are the first point of contact with our patients and are vital to the smooth day to day running of our practice as well as carrying out all aspects of the patient journey.
Hours of work:
Monday 08:45 – 5:30pm
Tuesday 08:45 – 5:30pm
Wednesday 08:45 – 5:30pm
Thursday 08:45 – 5:30pm
Friday 08:45 – 4pm
About You
To be successful in this role you should possess the following.
Proven experience as a Receptionist, ideally within a dental environment
Highly proficient with SOE and all Microsoft packages
Ability to manage several tasks at once with a confident approach to prioritising work
Experience following structured and regulated processes
Possess a high level of professionalism in a fast paced, team-oriented environment.
Strong communication skills via telephone, email, and face to face
Warm and friendly demeanour, providing a professional and welcoming experience for all patients and visitors
Confident and cheerful telephone manner
Highly motivated and thrives upon maintaining high standards
Passionate about patient care, showing care and understanding of patients’ needs
Ability to handle difficult situations with calmness and a high level of professionalism
Willingness to go the extra mile for our patients and colleagues
Confident interacting with clinical specialists and wider team members
Positive attitude and enthusiastic towards future learning
Your Package
An additional day’s holiday/day’s pay for your birthday
Employee referral scheme – earn up to £2,(Apply online only) for each successful referral
Contributory pension scheme
Career development opportunities