IT Administrator in Pemberton - CV-Library

The IT Administrator plays a crucial role in ensuring the smooth functioning of our service delivery aspects in Evolve BG.​

Following all company guidelines regarding ordering and customer engagement.​

Ultimately, you will work in a fast-paced environment and you will be responsible for the accuracy of items shipped to our customers, handling inventory with care and attention to detail.​

Duties include:

* Raising quotes for clients with suppliers & finding best price for purchasing IT equipment for clients amongst a few key suppliers.
Placing orders with suppliers and booking in to Order Management Systems.

* Raising Purchase Orders and goods receipts

* Booking couriers for order collections or deliveries.

* Booking deliveries received into order management system.

* Managing license portals for clients.

* Receiving and actioning tasks from the Client Portal.

* Updating clients with progress on the tasks Orders.

* Manage tasks to ensure they are completed in the agreed SLA/KPIs of the contract.

* Collating data and preparation of weekly/monthly client reports.

* Assisting in the preparation of correspondence, reports, presentations and other documents as required maintaining confidentiality at all times.

* General administration duties including filing of documents, management of own and shared inbox emails etc

* Contributing to company objectives by meeting own performance objectives

* Developing effective working relationships with customer contacts, internal IT team suppliers and sub-contractors to ensure effective results.

* Willing to assist with other administration tasks as required to support the company.

Person Specification

* Proven work experience as an IT administrator or similar role.

* Experience in supply chain management or related field is preferred.

* Ability to follow verbal and written instructions.

* Strong communication skills and desire to work with other team members.

* High school diploma or equivalent preferred.

* A very analytical mind, able to tackle a problem from different angles and make decisions quickly.

* Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.

* Ability to present ideas in business-friendly and user-friendly language.

* Highly self-motivated and directed. Keen attention to detail.

* Ability to effectively prioritise and execute tasks in a high-pressure environment.

* Exceptional customer service orientation