Sales Manager in Bury St Edmunds - CV-Library

Sales Office Manager -Office Based – Lead a High-Performing Team!

We’re looking for an experienced and proactive Sales Office Manager to oversee a dedicated team of Customer Service team and Sales Administrators. Reporting directly to the Sales Director, you’ll play a pivotal role in driving operational efficiency, maximising sales opportunities, and ensuring exceptional service standards across the board.

Key Responsibilities:

Manage the day-to-day operations of the Sales Office
Ensure calls are answered within agreed Service Level Agreements (SLAs)
Work cross-functionally to resolve customer and internal issues
Improve systems and processes to increase efficiency
Generate monthly performance reports
Cultivate a positive, proactive team culture
Lead cross-selling and up-selling initiatives
Maximise cold and warm calling opportunities with the Sales teamWhat We’re Looking For:

Proven experience managing teams in a Call Centre or Sales Office environment
Strong leadership and team motivation skills
Outstanding communication skills at all levels
Proficiency in Microsoft Office applications
Ability to work autonomously and deliver resultsBenefits Include:

Competitive salary
Performance-based bonus
Health and wellness programs
Generous holiday entitlement
Career development opportunities
Flexible working optionsIf you’re a driven leader with a passion for sales and customer service, we’d love to hear from you! Apply now to make an impact with a fast-paced, growing team