Job Description
Helpdesk Operator - Dartford, Kent - FM provider - Up to £12 per hour
CBW are currently looking for a Helpdesk Operator to be based in Dartford, Kent to work with one of their key clients. The successful candidate will look after a mobile portfolio and their day to day duties will include scheduling engineers diaries and all aspects of Finance.
Hours of Work / Details:
07:00am to 16:00pm
Start date 22nd November until 31st January 2025
Monday to Friday
Full time in office Key Duties:
Raising Quotes for client portfolio
Raising Purchase Orders and placing orders for engineers, sub-contractors
Completing all paperwork for monthly billing
Supervision of all WIP for the Contract portfolio ensuring that invoices are produced in a timely manner.
Compiling month end billing, inclusive of sales invoices + closure of WIP
Ensuring all client files are maintained accurately and kept up-to-date
Processing timesheets / job sheets / expenses weekly
Producing monthly payroll including labour / on call and expenses report
Maintaining engineer on call rota
Maintenance of E-log books – Online portal for PPM planner
Positively respond to both internal and external customers through effective communication and personal accessibility, while optimising contract performance
Ensuring that all documentation is received from Sub-contractors with regards to Health & Safety and Company Legislation.Requirements:
Experience working in a fast paced environment
General administration experience
IT proficient Please send your CV to Brooke at CBW Staffing Solutions for more information