Neighbourhood Housing Officer in Ashford - CV-Library

Good literacy and numeracy.
HNC/HND or equivalent in a relevant subject.
Degree or equivalent in a relevant subject.
Part or full professional CIH qualification.
Other relevant housing qualifications.
 
Good literacy and numeracy.  Experience of working for housing management focused organisation mainly in estate and tenancy management functions.  Will need to have a working knowledge of progressing rents.  Knowledge of housing related legislation, Anti-social behaviour and community engagement.  Be able to work as part of a team and ability to work on their own.  Be able to prioritise workload, adaptable and be able react to emergencies.
 
Provide a multi-disciplinary function comprising of rent management with arrears and an neighbourhood-based service to tenants and residents of the borough. Work as part of the wider Neighbourhood Housing team to provide a high quality and consistent team output.  Manage a specific patch and be responsible for dealing with issues relating to anti-social behaviour and income management in this area. Additionally within the patch, liaise with tenants and residents to promote community cohesion and engagement. Ensure tenants comply with their tenancy agreements and where necessary take appropriate enforcement action. Ensure rent accounts are managed effectively and follow an appropriate course of action is followed. Work with other agencies to ensure appropriate support is given to tenants