Job Description
We are seeking a dedicated and professional Switchboard Operator- Nights The ideal candidate will be responsible for answering all incoming and internal calls in a responsive and professional manner.
Ensure that requests are dealt with quickly and efficiently and carry out all processes and procedures related to Switchboard Services, including operating Emergency Procedures.
About the Role:
Answer all incoming and internal calls to the Trust in a responsive and professional manner
Ensure that requests are dealt with quickly and efficiently
Operate Emergency Procedures, including Cardiac Arrest, Fire, and Major Incident Plan
Adhere to all processes and procedures related to Switchboard Services
Maintain a calm and professional demeanor, especially during emergency situationAbout You:
Previous experience in a similar role preferred
Excellent communication and multitasking abilities
Ability to remain calm and composed under pressure
Knowledge of Emergency Procedures is a plus
Strong customer service skills
The hours for this role at 10pm till 8am
If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies