Customer Experience Graduate in Cannock - CV-Library

Salary: Starting from £27,000 per annum plus Veolia benefits

Location: Kingswood (Cannock)

Programme Duration: 2-year programme

Candidate shortlisting will take place on w/c 28th of October and assessment days will take place between w/c 4th and 11th of November 2024.

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone.

Through our graduate programme you'll help us to achieve our purpose of Ecological Transformation and build a career we can be proud of. No matter what role you have, when you join us you can play a key role in achieving our vision, and we can make yours happen too.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment in small and big ways, and contribute towards our inclusive culture.

What we can offer you;

- 25 days of annual leave

- Ongoing training and development opportunities, allowing you to reach your full potential

- Access to our company pension scheme

- Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to

- 24-hour access to a virtual GP, 365 days a year, for you and family members in your household

- Discounts on everything from groceries to well-known retailers

- One paid days leave every year to volunteer and support your community

Graduate Programme;

During this programme, you'll gain valuable insight into our services and strategic projects and we'll help you to further develop your skills and knowledge so that you can succeed in your career. You'll also join our graduate network and receive our continued support throughout.

We're strong believers in continuous development here at Veolia and actively encourage and support everyone to keep going after you finish the programme.

What you'll be doing;

- Develop & maintain strong internal business relationships with Customer Experience, Sales & Operations Teams with a focus on customer service & business growth

- Support & gain understanding of the local sales process

- Customer experience development- shadow Customer Experience teams

- Attend team meetings

- Support Head of departments with allocated projects

- Develop wider Veolia knowledge & identify key contacts through internal networking & placements

- Help provide innovative Veolia solutions to customers and operational teams

- Work with Sales and operations to improve customer centricity and educate our people.

- To nurture and develop relationships with potential customers

- Represent the interests of Veolia and promote the value of our strategic objectives

What we're looking for;

- Degree level qualification in Business Management or a business related field (to be achieved by September 2025)

What's next?

Before we can progress your application to the next stage, you'll need to complete a couple of short strength-based assessments to assess your potential for success in the role against skills, behaviours, personality and motivation - all in one engaging and immersive online experience. If you're successful following this, we'll then invite you to attend one of our virtual assessment days.

Apply today, so we can make a difference for generations to come.

We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as the Top 10 Very Big Organisation to work for two years in a row!

This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.

We therefore welcome and encourage all candidates who meet the minimum requirements to apply