Call Centre Account Executive in Watford - CV-Library

Call Centre Account Executive (Full Time, office-based)
Salary/Incentives:
● Starting £24,000/annum to £26,000/annum (after 3 months’ probation period)
● Plus Uncapped Commission & Bonus
We're actively seeking a proactive individual to join us as a Business Development Executive. Your primary task will be engaging with clients over phone/email, providing them with valuable information on trading CFDs and introducing our range of products and educational services. No experience is required for this role, as we can provide full on-going training and development.
Key Responsibilities:
● Regularly communicate with clients via phone and email
● Furnish clients with information about our CFD instruments and educational services
● Assist clients in navigating our trading platform, providing assistance with account setup
● Foster strong relationships with clients by delivering exceptional service and promptly addressing inquiries
● Ensure adherence to regulatory requirements throughout client interactions and comply with FCA regulations.
● Stay updated through in-house training and professional development initiatives to enhance expertise.
Required Qualifications:
● Strong communication skills via phone & email.
● Exceptional interpersonal skills, focusing on building trust with clients.
● Ability to thrive in a fast-paced environment and surpass performance targets.
● Proficiency in CRM programs and relevant computer applications.
Employee Benefits:
● Full in-house training & development
● Employee wellbeing program
● Free parking on-site
● Contributory pension scheme
● Fast progression opportunities
● Salary increase each year
● Office incentives based on performance
● Monthly and weekly spending vouchers for top performers
Embark on a rewarding career journey with us, where you can help clients gain knowledge on CFD trading, whilst advancing your skills and expertise in the financial services industry.
We offer one week and a half of fully paid training in-house, to all our candidates who are successful in their first interview.
Fortrade Ltd. is authorized and regulated in the UK by the Financial Conduct Authority