CUSTOMER SERVICE ADMIN/ADMINISTRATOR NOT CONTACT CENTRE - PERMANENT JOB - HIGH WYCOMBE - in High Wycombe - Reed

Are you looking for a new job?

Do you want to work a fantastic reputable business?

Do you have experience in Customer Service Admin/Advisor?

My client based on the outskirts of High Wycombe are currently recruiting for a permanent Accounts payable job.

Hours: 8:30/16:30 - 9:00 - 17:00 - Monday to Friday

Job Duties:

·       Manage orders across UK sites and our overseas partners

·       Fast accurate response to all customer queries

·       Ensure adherence to the segmentation process

·       Adhere to compliance concerning set process flows

·       Liaise with commercial teams on pricing, minimum order quantities and logistics

·       Ensure best in class information flow to customers on logistics and lead times

·       Manage and continually improve pricing; quotation / price files

·       Liaise with all group sites to ensure is maximised and Group capability is fully leveraged

·       Ensure that systems are administered consistently and accurately

·       Internal customer champion

·       Cover sickness and holidays within the department

·       Any other duties as reasonably requested

·       Reception cover will also be required rotating between other members of the team.

Essential

• Experience of customer service and/or sales support
• Experience of working with Microsoft products, excel, word etc.

Highly desirable

• Experience in the food industry
• Experience of working with an ERP system