TRADE COUNTER ASSISTANT MANAGER - HIGH WYCOMBE in High Wycombe - Reed

My client, based in High Wycombe are currently recruiting for a permanent trade counter assistant manager. You will be working with a fantastic team and there is a car park on site.

Hours:

Monday to Friday 7.30-4.30

Every other Saturday  8.30-11.30

There are 2 elements to this role:

· First point of contact – face to face Customer Service (75%)

· Warehousing – pick and prepare orders, checking stock, goods in and despatch (25%)

This would suit a professional with excellent customer care, solid local knowledge and somebody looking to grow into the role and the business as we offer a structured career path and progression.

DUTIES:

· Meeting and greeting customers into store and at the trade counter

· Dealing with face to face, telephone and email enquiries

· Providing sales and technical support on products for customers

· Providing verbal and email quotes for customers

· Providing customers with information such as stock availability, pricing and lead times

· Obtaining stock for customer orders

· Processing relevant paperwork

· Stock management with a high degree of accuracy

· Daily warehouse duties

· Complete system transactions for dispatch of stock, goods in, receiving and stock locations

· Picking, loading, delivering and unloading goods at customer sites within the local area

· Ensuring vehicles are maintained and kept clean

· Checking and recording delivery paperwork

· Building and maintaining good working relationships with your team and customers

· Working with the Sales Manager regarding opening new trade accounts

KEY SKILLS / EXPERIENCE:

· Experience of a similar role in a trade or retail environment

· Excellent customer service skills

· Good organisational skills

· Reliability, good time keeping and attendance

· A high level of self-motivation

· Ability to communicate at all levels professionally

· Smart Appearance

· Ability to work under pressure

· Driven to achieve high standards

BENEFITS

· You will be rewarded with a very competitive basic salary and an excellent bonus scheme

· A solid career pathway and structured progression

To be considered for this role you will

• have previously worked in a similar role selling Plastics or Windows goods
• Have a good level of English be hardworking and driven be reliable and punctual have a good can do attitude

If you are interested in this role and fit the requirements for the job then please apply now!