Hire Coordinator in Preston - CV-Library

We have an exciting opportunity for a Hire Coordinator troller to join the team of a national company that supplies plant hire equipment to the construction industry.
Details below:
Company – National Plant Hire Company
Job Title – Hire & Sales Coordinator
Location – Preston
Salary – Up to £27k / annum + bonus + excellent benefits
Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to work in a small team on a busy hire desk within their customer's offices in the Preston area.
Hire industry experience isn't essential for this role, but you must have experience working in a fast paced, office based customer services environment.
The role reports into the Service Manager, and the main parts of the role include:
* Dealing with all telephone and email enquiries, and raising of contracts
* Maintaining spreadsheets and reports
* Obtain detailed information from the customer requesting plant, off-hiring plant or reporting breakdowns
* Source and re-hire non-company equipment ensuring both best price and quality.
* Liaise with other depots to ensure that equipment is available.
* Take opportunity to secure additional revenue through add on sales and converting off-hires into hires.
* Assisting with any problems regarding on hires, off hires and breakdowns using the escalation process where necessary.
* Collate weekly KPI information.
Requirements:
* Experience in the hire industry is preferable, but not essential
* Strong customer service and communication skills
* Strong IT skills including MS packages
* You must be reliable, enthusiastic, and well organised.
* Independent worker
* The successful candidate will need to be self-motivated and proactive